FAQs

Q: What do I do if I have an emergency when the office is closed?
A: Dr. Horst is always available when something happens. If it is a true dental emergency and you cannot wait until normal office hours, simply call our office and her emergency number will be listed on our greeting message.

Q: I have a temporary crown in my mouth. What happens if it comes off or breaks?
A: Do not re-glue crown or crown pieces. Carefully wrap up the crown (or pieces), place in a container, and call our office to schedule and appointment for Dr. Horst to re-cement it as soon as possible.

Q: How can I have whiter teeth?
A: Bleaching is one of the most immediate, simplest, and safest ways to improve the impact of your smile! If you would like more information, come in for a bleaching evaluation to see if you are a candidate for this procedure. The main causes of stained teeth are soft drinks, tea, coffee, and smoking.

Q: My gums bleed when I brush my teeth. Should I be concerned?
Bleeding gums is never a good sign! Bleeding gums can be caused by improper brushing such as rough scrubbing instead of gentle, circular brushing technique, using a hard bristled-brush instead of a soft one; plaque and/or tartar build up below the gum line, or gum sensitivity due to gingivitis or periodontal disease.

If your problem persists after correcting your brushing and flossing techniques, or occurs every time you brush, it is likely to be the result of some level of gum disease, and we recommend you set up an appointment with Dr. Horst. Our office specializes in helping patients arrest and successfully treat all stages of gum diseases, through the use of our excellent non-surgical gum care procedures.

Q: My breath has terrible odor, even though I brush everyday. What can I do about it?
A: Bad breath is actually very common even though most people do not like to talk about it. How does it go away? Well that depends on what is causing it. It could be as simple as changing the way you brush your teeth and tongue or maybe replacing some of the old dental work in your mouth. Our office offers a breath management program called Breath Rx, which contains ZYTEX, a unique and powerful complex that fights bad breath. This kit contains mouth rinse, toothpaste, tongue spray and 2 tongue scrapers. Call us and set an appointment to determine the cause.

Q: Do I really have to floss every day? Is it really necessary to be so meticulous?
A: A little regular flossing goes a long way, and is truly critical for your overall health. It loosens food particles in tight spaces that your toothbrush cannot reach; it gets rid of plaque build up that tooth brushing alone cannot remove; and it exercises your gum tissues. All of which is necessary to avoid gum disease.

Q: I want my front teeth to look better, but I don’t want to wear braces. Can you help me?
A: There are a number of ways to improve the look of your front teeth. For slightly crooked or unevenly worn teeth, a little reshaping may be all that is needed. If they are rotated or crowded, a clear aligner such as Invisalign can be used to straighten them out. For teeth that are really worn or crooked or if the color is not perfected after bleaching, then porcelain veneers may be the best choice for you. Porcelain veneers is a thin leaf of porcelain that is permanently cemented to your teeth. Our office offers free consultation for Invisalign or Veneers.

Q: What makes our office different from any other dental practice you can visit?
A: You’ll never have so much fun in a dental office as you will at ours. How do we know? Because we have fun! And, it is contagious! We love turning plain, everyday expressions into beautiful smiles. You’ll see real-life examples of theses smiles in our operatory rooms.

Q: Which Insurance does your office accept?
A: Most Traditional Indemnity plans and PPO plans are accepted here at Urban Dentistry. We are also providers of Comp Benefits. Insurance claims for your carriers are filed as a courtesy at no charge to you the patient. Give us a call with your insurance information and we will be glad to assist you with it.

Q: Is there a way I can ask Dr. Horst questions directly?
A: We encourage our patients to have open, direct communication with Dr. Horst. Therefore, she is available daily to answer your questions either by e-mail or by phone. Depending on office traffic and the complexity of your questions, she strives to respond within 24 hours.